Privacy Policy

Effective Date: June 17 2026

At Pet Product Deals, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, purchase products, create an account, contact us, or use our services.

By using our website, you agree to the terms of this Privacy Policy.

1. Who We Are

Pet Product Deals is an online pet products store offering pet supplies, accessories, and related products through an eCommerce and dropshipping model.

Website: https://petproductdeals.ca
Email:contact@petproductdeals.ca

2. Information We Collect

When you use our website, we may collect the following information:

Personal Information

We may collect:

Name
Email address
Phone number
Billing address
Shipping address
Order details
Payment-related information
Account login details
Customer support messages
Product reviews or feedback

Automatically Collected Information

We may also collect:

IP address
Browser type
Device information
Pages visited
Time spent on the website
Referral source
Cookies and tracking data

3. How We Use Your Information

We use your information to:

Process and deliver your orders
Send order confirmations and shipping updates
Provide customer support
Manage returns, refunds, and order issues
Improve our website and customer experience
Prevent fraud and unauthorized transactions
Send promotional emails or offers, only where permitted
Display relevant ads and measure marketing performance
Comply with legal, tax, and business obligations

PIPEDA applies to private-sector organizations in Canada that collect, use, or disclose personal information during commercial activity, so this policy is written with Canadian eCommerce privacy expectations in mind.

4. Dropshipping and Third-Party Suppliers

Pet Product Deals operates using a dropshipping model. This means some products may be shipped directly from third-party suppliers, manufacturers, warehouses, or fulfillment partners.

To complete your order, we may share necessary order information with these partners, including:

Your name
Shipping address
Phone number, if required for delivery
Product ordered
Order reference details

We only share information needed to process, package, ship, and deliver your order.

5. Payment Information

Payments on our website may be processed by third-party payment providers such as WooCommerce payment gateways, credit card processors, PayPal, Stripe, or other secure payment services.

We do not directly store your full credit card details on our website. Payment providers process your payment information according to their own privacy and security policies.

6. Shipping and Delivery Partners

We may share your shipping details with couriers, postal services, warehouses, logistics providers, and dropshipping suppliers so your order can be delivered.

Shipping information may be used to:

Create shipping labels
Track packages
Confirm delivery
Resolve delivery issues

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may be used for:

Keeping items in your cart
Remembering your preferences
Website analytics
Advertising and retargeting
Security and fraud prevention
Improving website performance

You can disable cookies in your browser settings, but some parts of the website may not work properly.

8. Marketing and Promotional Communication

With your consent, we may send you promotional emails, offers, product updates, or discount information.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.

We may still send important transactional emails related to your orders, account, payments, shipping, refunds, or customer service.

9. Product Reviews

If you leave a product review on our website, we may display your name, review content, rating, and related product information publicly on the website.

Please do not include private or sensitive information in product reviews.

10. Sharing of Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary, including:

Payment processors
Shipping companies
Dropshipping suppliers
Website hosting providers
Email and SMS service providers
Analytics providers
Marketing platforms
Fraud prevention tools
Legal or regulatory authorities, where required

Under Canadian privacy guidance, businesses should explain what personal information they collect, why they collect it, who they share it with, how long they keep it, and how users can access or correct it.

11. Data Storage and Security

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, disclosure, or alteration.

Security measures may include:

SSL encryption
Secure payment processing
Restricted admin access
Website security tools
Regular monitoring
Secure hosting environment

However, no online system is completely secure, and we cannot guarantee absolute security.

12. Data Retention

We keep your personal information only as long as necessary for:

Order processing
Customer service
Legal and tax records
Fraud prevention
Business reporting
Warranty, return, or dispute handling

When information is no longer needed, we may delete, anonymize, or securely store it as required by law.

13. Your Privacy Rights

Depending on applicable privacy laws, you may have the right to:

Request access to your personal information
Ask us to correct inaccurate information
Withdraw consent for certain uses
Request deletion of certain information
Ask how your data is used or shared
Unsubscribe from marketing messages

To make a privacy request, contact us at:

Email: contact@petproductdeals.ca

14. International Processing

Because we use dropshipping suppliers, payment providers, website tools, and shipping partners, your information may be processed or stored outside your province or country.

When this happens, your information may be subject to the laws of the country where it is processed.

15. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to remove it.

16. Links to Other Websites

Our website may contain links to third-party websites, apps, or services.

We are not responsible for the privacy practices, content, or security of third-party websites. Please review their privacy policies before providing personal information.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Your continued use of our website after changes are posted means you accept the updated Privacy Policy.

18. Contact Us

For privacy-related questions, requests, or concerns, please contact us:

Pet Product Deals
Website: https://petproductdeals.ca
Email:contact@petproductdeals.ca